Below are some quotes from our Clients

Patricia McCann C.E.O. - Aspen Healthcare

"The MPLC have worked closely with Aspen healthcare in supporting new ventures and helping us to effect change with new acquisitions. We see our relationship with The MPLC and Kennedys as more of a partnership to reduce risk to patients and as a means of improving the quality of service we provide to users and patients alike. The staff of The MPLC have at all times been helpful and supportive in our dealings with them."

Patricia McCann
C.E.O. - Aspen Healthcare
(10th March 2006)

Stephen Walker C.E.O. St. Andrews Hospital

"Established in 1936, St. Andrews Hospital is South Australias largest independent private hospital. Our mission of "Medical & Surgical Excellence" is achieved through our commitment to quality patient care. To achieve our mission it is important that we develop strong partnerships with our key stakeholders. I am pleased to advise that our partnership with MPLC as our medical malpractice insurers is an excellent example of what we strive for in a relationship. Our two organisations work well together to manage and mitigate against our risks. The service from MPLC is prompt, efficient and comprehensive. In particular, I have been impressed with their response to our request for advice when potential litigious cases arise. Finally, I would like to comment on the excellent working relationships that have developed between the staff of our two organizations."

Stephen Walker
C.E.O. St. Andrew's Hospital
(14th March 2006)

Adrian Stevensen C.E.O. - Classic Hospitals

"The principals of Classic Hospitals have worked with MPLC for a number of years. In the UKs burgeoning private healthcare market. Classics were keen to involve MPLC in providing advice and underwriting for their new venture as MPLC had the expertise and rapport to understand our brief and to source competitive rates. Classics are working with MPLC to provide innovation in risk management and to work with them to support their expansion into the acute-principally surgical care market. MPLC are highly personable and responsive to our requirements."

Adrian Stevensen
C.E.O. - Classic Hospitals
(14th March 2006)

Phil Robinson Risk Manager - Capio Healthcare (UK)

“I have worked with The MPLC now for three years and have always found that they provide a superb service, far in excess of other insurers currently in the Healthcare market. MPLC adopt a very pragmatic “no nonsense” approach to insurance and always respond quickly to any issues of policy and cover which is essential in the private sector. Via Kennedy’s, they are able to provide quality, “hands on experience” and practical advice to the company, at all levels, which is much appreciated by the Managers and Matrons who sometimes have to deal with patients who, do not care about the intricacies of insurance and policies, but want straight answers to their concerns. As part of our indemnity cover, Kennedy’s have also been extremely supportive in a number of training initiatives which helps to promote a good working relationship and to proactively manage the challenges we face in a changing and challenging, healthcare environment.”

Phil Robinson
Risk Manager - Capio Healthcare
(UK) (13th March 2006)

George Toemoe C.E.O. - St. Luke's Care

"MPLC's knowledge and understanding of, and its willingness to gain such, St Luke's business, culture, quality and risk management is very detailed to say the least and seems to be as if St Luke's is the only business to which MPLC provides insurances.

  • In providing insurances, MPLC provides a number of options at each regular review with such options being tailored to best meet St Luke's requirements.
  • MPLC values its client relationships very highly to the extent of regular and at least annual face to face discussions and negotiations which provides the best forum for St Luke's to achieve mutually beneficial goals.
  • A paramount concept of quality and two way trust.
  • Claims handling, review and advice is highly appreciated.
  • A regular visitor to Australia including being an exhibitor at important seminars as well as presentation of papers on insurance and risk management at such seminars.
  • MPLC has exhibited a long-term high commitment to St Luke's which is highly appreciated by St Luke's and is an integral facet of the excellent long-term relationship between St Luke's and MPLC."

George Toemoe
C.E.O. - St. Luke's Care
(11th April 2006)

 

"MPLC values its client relationships very highly"